Personal Information

Iana Galai is the Founder and Head of Learning at LXLabs, an online training platform empowering hospitality teams across Cambodia and Southeast Asia. With a background in linguistics, instructional design, and communication coaching, Iana has trained over 200 hospitality teams and designed bilingual, mobile-first learning solutions tailored to hotels, restaurants, and spas. At LXLabs, Iana combines microlearning, gamification, and AI-powered practice to help staff build confidence in English, soft skills, and guest experience. Beyond her role as an entrepreneur, she also coaches professionals in advanced communication skills, focusing on confidence, clarity, and critical thinking. Passionate about bridging education and business impact, Iana’s work centers on helping hospitality leaders turn training into measurable results—improved guest satisfaction, stronger team culture, and long-term growth.